Top 5 Must Have WordPress Plugins for a B2B Company

These days, WordPress is one of the top places to design and host a website. With its easy to use templates and great metrics for analytics, it’s no wonder why it’s so popular. If you are operating a B2B through WordPress, you have already probably taken advantage of some of WordPress’s great built in features. However, the following must have WordPress plugins will take your web game to the next level!

1) Yoast SEO

If you haven’t heard of Yoast then you probably shouldn’t even be operating a B2B. Whether you use the software or not, Yoast is a great source for information about SEO, PPC, and everything needed to make the most out of your online platform.

The Yoast Plugin is absolutely essential. It measures your SEO data and helps you appear higher in page rankings so your business comes ahead of others.

2) W3 Total Cache

W3 is another great tool for SEO and great to have in your arsenal. But it’s real strength is at speeding up websites. This is particularly important for media-heavy sites with a lot of photos and videos. It helps pages load and render faster so your target audience can engage with your content quicker, which is one of the most crucial components of conversion.

3) Redirect

Redirect is free plugin helps you manage redirect errors along with making it easy to add redirects for 404 errors. You want people to easily get back to your site and back on the right track. It also keeps track of all errors so you can see if where there might be a pattern. You can manually add redirects for any potential hazards you might spot ahead.

4) Google Analyticator

Understanding your analytics is the best way to make your website more effective. You can efficiently track your website traffic sources, popular content, conversion rates and see what is working and what isn’t. There are many plugins out there, but Google Analyticator is a great first step.

It is fairly simple and is basically just a way for you to see Google Analytics in your dashboard so you don’t have to pop back and forth between windows. Best of all, it’s also free.

5) Leadpages

Unfortunately, not everything can be free. And this one pays for itself. For $37 a month, you can use the incredible services of Leadpages which creates and hosts leadpages. This means higher traffic flow and conversion rates for you.

It has a huge range of services and a wide variety of built-in templates so you can easily create the best page for your B2B. With built-in statistics and testing, you can really tweak your strategy for the results you want.

5 Great Apps for Your B2B Success

With so many options out there, choosing the best one for you B2B can be quite a challenge! However, with these top 5 must have WordPress plugins, you will be set to get down to some serious business and really take advantage of all that having a great website can do for your B2B!

How to Efficiently Track Website Traffic Metrics

Collecting data is easy. Between Google Analytics and any number of third-party plug-ins or online tools, you can amass a mountain of information about your website fast. However, efficiently using that data to create a better performing strategy and strengthen your marketing and sales efforts is not as easy.

To be efficient, you must understand the data available and use what gives you the most actionable information. These six metrics will tell you what’s working and what’s not. Plus, they’ll keep everyone on the same page when discussing your successes.

Website Traffic Metrics Start with Visitor Count

Visitors, or traffic, is the metric used most often to compare sites around the world. While necessary to collect and review, traffic numbers don’t always tell you the whole story.

You can’t rely on your visitor count alone to help predict sales or to even inform changes you may sense are necessary to your marketing plan. Even so, it is a solid website traffic metric to start with when diving deeper into tracking your performance.

Bounce Rates Tell You More than Traffic Numbers

Once you know how many people are dropping by for a visit, you need to start thinking about what their experience is like when they arrive. Bounce rates let you know how long your traffic is staying before hitting the virtual road in search of a better answer to the question that brought them through your front door. Bounce rates are basically your main user experience indicator for your site.

Bounce Rate and Exit Page Tell You Different Things

Paying attention to both the bounce rate and exit page is important to track website metrics but they tell you very different things. While a bounce rate communicates how quickly a visitor left, the exit page will tell you the last place they visited.

If your most common exit page is a “contact us” form collection, that might be a good thing. If people are fleeing your site after visiting your pricing page, you might have an issue. And, if you are worried that your new slider will cause your mobile page to load too slowly, checking how often visitors left on that page might tell you to find a static image.

Referrals Let You Know How People Are Finding Your Site

Knowing where your traffic is coming from can be invaluable when planning new campaigns or contemplating where to spend your marketing budget. To intelligently plan ahead you need to know how people are finding you and your referral metric does exactly that.

Value Your Most Popular Pages

Knowing which pages attract the most customers and have the lowest bounce rate will help when deciding to make changes to your site or add more content. Don’t fix what isn’t broken. If you have a solid top-ten performing page, keep it and emulate its style when adding content to your site.

In the End, It’s All About Conversions

Whether you are converting strangers to subscribers, leads to qualified leads, or opportunities to closed sales, the purpose of your site is conversion. Knowing where and how often this is happening will inform your marketing and sales teams in everything they do.

Tracking website metrics can quickly become overwhelming. To be efficient, choose the metrics you value, understand their importance to your site, and disseminate them to the team members who need the information most. With a plan in place, you will quickly build on every success and rapidly change underperformers for the better.

How to Optimize a website for Viewing on a Mobile Device

Bob Dylan’s times are still a-changing and the mobile evolution revolution is ongoing. While in living memory of Generation X, the height of chic was folding broadsheets in subways, without disturbing the person in the neighboring seat. In bowler-hatted London, the gentry was still reading advertisements in ink and paper, and shopping in brick and mortar stores. Mobile and then cellular, made public transport seats seem spacious. Then tiny smartphone screens made conventional websites almost indecipherable. Today, we discuss how to optimize a website for viewing on a mobile device.

How to Optimize a website for Viewing on a Mobile Device

Accept living in a mobile world with two dimensions. Subway riders pass the time away, browsing in an expanding internet store that seems as open-ended as the universe. However, when it comes to loading things in carts they use a large screen to make sure they read the small print right.

The new reality is websites come with twin personas, one for small and one for larger screens. It is baloney thinking we can download a rescaling app and bring east and west together side by side. The solution to how to optimize a website for viewing on a mobile device is to create the second website ‘from scratch. We say ‘from scratch’ because there are bits of the first that we can use.

– Other mobile users are the same as us. They face the same challenge of limited battery power, and they have little time for data-rich imaging. They want to learn the basic information quickly. Their attention span is limited. We must deliver what they want and how they want it. And nothing more than that on mobile.

– This means we have to simplify things as much as possible. What does our marketing persona need to know? If they are surfing Broadway show times, they already know what the show’s about. A simple table provides the answer, plus a ‘can we find you a good seat’ with a link.

– Knowing how to optimize a website for viewing on a mobile device starts with radically rearranging the content that survives the purge. Mobile opens slower so fancy images belong in the can. The same applies to lengthy explanations. Everything must be available by simply scrolling down a single page. Forget about scrolling across, unless you want to cause confusion, or drive the viewer nuts.

– However, do remember to retain the basics of the branding elements on your fixed website. If a mobile lead wants to engage seriously, they will be back when they have a desktop or a laptop on a steady surface with a fast connection. The transition must be seamless.

A final thought on today’s topic, of how to optimize a website for viewing on a mobile device. Always spare buckets of thought for the user’s situation, for they are mobile too, and they connect to you with fast-moving fingers. They do not have your large screen and precision pointing, clicking mouse. Always test, and test again on an iPhone and an Android. We never know reality until we experience it for ourselves.

Most Used Programming Languages

The best way to reach new clients and keep repeat customers is to build your website and maintain it regularly. Communication must always be open, and customers should receive responses to their questions in a timely manner. Furthermore, products and services should have detailed descriptions, be updated often, and revised as needed. It is vital to track sales and generate leads and make changes along the way. With that, it is essential to master the top programming languages for web development to see businesses continue to evolve and thrive.

  

The best programming languages to learn (and continue to relearn) include:

 

1) JavaScript

JavaScript allows for more complex and creative features on a website and mostly caters to front-end web development. This is in tune with the client’s side, in terms of what they see from their computer or mobile device. Examples include interactive displays, graphic designs, and varying modes of multimedia. It is multi-paradigm and event-based, meaning codes are executed when a user hovers over or clicks on an icon. 

Major companies that use JavaScript include Netflix, Groupon, Uber, and eBay. This example reinforces how JavaScript is an ideal programming language for people who are directly and regularly interacting with a particular website. As a result, the user experience is fast, with code running from each browser directly without any interruptions.

 

2) HTML / CSS

Hypertext markup language (HTML) / Cascading style sheets (CSS) can go hand-in-hand, but also be independent of one another. HTML is the basic backbone and the markup language of a webpage, which has the actual content written out. Examples include texts, links, and other information. 

CSS is what makes a website stick out by adding color, layouts, and designs. It makes HTML language have a style and flair of its own. The two can be used when making a presentation, and are great for blogs, personal websites, and social media sites. Hence, website developers can present varying styles to different users, all while enhancing search engine optimization with greater accessibility.

 

3) Python

Python is another language that is easy to understand and is very user-friendly. It is object-oriented and supports several programming paradigms. It is mostly used for back-end web development, which encompasses the hidden aspects of a website, such as the scripts and data applications. It was designed to allow additional interfaces for current applications. Examples of famous companies that use 

Python includes Instagram, Spotify, and Firefox. Moreover, it is perfect to use in the academic field, such as when studying image processing and data science. Due to its enhanced process control functions, it is quick in terms of speed and productivity.

 

4) PHP

Personal home pages, or hypertext preprocessor (PHP) is a general-purpose, extendible, scripting language used for web development. The coding is executed on the server and sent to the client without them knowing of any running scripts. It runs on many platforms, such as Mac OS X and Windows, which is highly compatible with almost every server and is implemented for static and dynamic websites. It is open-source and free to use and can modify and encrypt data, control user-access, send and receive cookies, and alter server files. Companies that use PHP include WordPress, Facebook, and Wikipedia. Another advantage is it has a high-performance level, with low maintenance costs.

 

5) Java

Java is often a good first language to grasp, and it has been around for quite some time. Nonetheless, it remains one of the most influential and important languages to learn when it comes to web development, as it runs on over three billion devices on a global scale. It is both class-based and object-oriented, and can run on any platform (e.g., iOS, Android, Mac, Windows, etc.). Hence, it is a general-purpose programming language that is multi-paradigm. 

Some well-known giant tech companies that use Java include Google, Twitter, and Amazon, as well as an extensive number of other applications. Java is multi-threaded and can perform multiple tasks at once. Overall, it is a straightforward programming language with hardly any complicated features, and simple to debug.

 

6) C++

C++ is a high-performance language that is object-oriented. As a result, they are often used with applications that can direct critical issues and have a secure software infrastructure. C++ is also the programming language chosen for video games and commercial products such as Adobe Photoshop. It is also used for web browsers such as Mozilla Firefox and Google Chrome and can render open-source projects and develop databases. Furthermore, C++ excels at creating operating systems such as Internet Explorer and Microsoft Office. By and large, it has multiple sets of uses and is compatible with many platforms.

 

7) C

C is general-purpose and one of the oldest yet commonly used languages in web development. It is the basis of other programming languages, such as C++ and JavaScript. It is a middle-level programming language that is versatile since it can be used for scripting for drivers and kernels and software applications. It can simplify complex programs into functions and move data across. It has many built-in features and is often used for video games, 3D graphics, and enterprise applications. Companies that use C programming include Adobe, Microsoft, and Google.

 

When building any website, it is important to create solid content with engaging features. The software and database need to be reliable, and the interface also needs to pique a user’s interest. Thus, it is essential to understand a variety of programming languages to boost your web development and create a compelling webpage.

 

To learn more about programming languages and to utilize the latest technologies, contact the experts at Zen Den Web Design at (831) 325-2867. Our professionals are happy to answer any questions you have.

Changes to Web Design for 2018

It’s not true that the restless nature of web developers keeps them changing, changing things. We have to chase Google’s emerging algorithms, and there is wonderful new technology that helps our websites outshine others.  San Francisco web development is shadowing these ideas excitingly. So what will web design 2018 look like, and where will it change first?

Content Will Still Be King, but Web Design 2018 Is Ringing Changes

Web design 2018 will continue to create the framework, and attend to meta coding behind the scenes. It will also take care of scaling so responsive websites look good on all screen sizes. However, the words and images the artists on the web create will make the biggest difference. This is where Google evaluates our websites for ranking, and where we persuade visitors to enter the marketing funnel.

-The rules are changing for images fast. When a visitor sees an acknowledgment link to a stock photo (we have to do this) they think these people look as mean as … (we have to be polite) … so their products are likely to be … too.

It is the time we leave the old familiar stock sources behind and started using original images we copyright. Sure, this is going to cost more money, but at least we don’t run the risk of a Getty Images demand letter dropping into our mailbox with threats to sue us in court. We cannot take this risk for our clients.

-Plagiarizing is invoking harsher remedies on Google. Blacklisting is harder to reverse. We can no longer afford to pass off someone else’s work as our own. Note that ‘work’ includes ‘ideas’. If you landed on this page with a view to pinching mine, don’t say I did not warn.

Google is now officially favoring webpages, and technical posts longer than 1,000 words. This puts some critical content ‘below the scroll bar’, about as a big a hassle as folding newspapers over, while catching up on Sunday news in bed. By 2018, you are going to need innovative user interfaces, and exceptional professional writers to keep your readers on your pages.

-The overall visual effect will continue to be a key factor for as far forward as I can see. We access the web through our eyes, although we do respond with our fingers and listen to sounds. Generation Z particularly is fed up with the same porridge for breakfast and the same sludge on their screens.

If you do not want them to blow you away, then you are going to have to immerse them in full-screen videos, make better use of colors, and remove Times New Roman, Calibri, and Arial from your list of fonts you once paid serious money for, if you are Generation X and owned a Commodore or an Apple II.

And Now For The Biggest Trend in Web Design 2018

Generation Z (whatever comes next) has gone off traditions such as we drive gas automobiles, and that’s how web design works. The new normal is there are no more rules. Did you get it? NO MORE RULES ONLY INSPIRATIONS. The new normal in web design 2018 will involve enhanced collaboration with our clients, and better interfaces between the designers, and the artists of the web.

The Essential Elements of Modern Web Design

Web design is constantly evolving: what was once limited by hard-coded, static HTML has now grown into a dynamic entity that literally drives businesses today. Web design trends continue to go in and out of vogue; with some trends slowly edging their way out (we’re looking at you parallax scrolling), while some older trends are either reinvented or repurposed.

Today, web design has taken on a much wider perspective: brand identity. Businesses today are using web design to tell their story: through colors, typography, imagery and even, functional elements of the website. Though it’s not readily apparent, good web design DOES influence customer trust. In fact, a recent survey by Kinesis revealed that 75% of customers based a company’s credibility on its website and a staggering 94% of users said that a website’s design contributed to first impressions of a business.

We’ll leave you to draw your own conclusions on what a poorly designed website could mean for your conversion rates.

So, here are 7 crucial elements of modern web design and why they are necessary to ensure that your customers have the best experience while on your site.

Breadcrumbs:

Easy and seamless navigation is critical to any good web experience: you do not want your visitors to get lost in your website. Breadcrumb navigation, which derives from what Hansel and Gretel did to find their way back home, does just that: allows visitors to track their way around your website. It provides them with context about their current location in the site, i.e. where they are right now in relation to the rest of the site and where they can go from there.

They don’t disrupt the design in any way and their purpose is immediately obvious to anyone who uses your site. Breadcrumbs are also good for your SEO: In 2015, Google started replacing the site URLs in their SERPs with breadcrumbs.

Calls to Action:

Calls-to-action are a crucial design element that drives user actions and conversions. On most websites, they are usually clickable buttons that encourage users to take an action – like a sign up, download, or purchase – that will eventually lead to an effective conversion. Their effectiveness hinges on their design: they should draw the user’s attention either with their size, color or positioning, without being disruptive to a user’s experience on your website. HubSpot has a list of excellent uses of calls to action that have been used effectively to drive positive customer action and conversions.

Typography:

Fonts and typography have long been used as brand identifiers, and with the influx of web fonts, brands are finding numerous ways to incorporate typography into their brand identity. The fonts you choose to represent your brand can say a lot about who you are and what your values are.

Today, a number of websites are using large fonts to great effect by highlighting the most crucial information in bold, big fonts, and surrounding it by whitespace or faded backgrounds to make their text stand out: like Spotify’s Out Of Office Email Builder and others.

Cinemagraphs and Background Videos:

Cinemagraphs are high-quality GIFs or videos that run as a background to add visual oomph to static and single page designs. They generate a visceral interest in the brand and create a sense of action, holding the user’s attention. See how Comedy Central does it with a clip of their latest comedy show.

Some businesses use cinemagraphs to give users a peek behind-the-scenes: showing the business in action shows the customers that there are real people behind the brand, which goes a long way in building customer trust.

Hamburger Menus:

When you have a long menu with a large number of sub-menus, your top menu can become quite crowded and take up a lot of screen-space. The hamburger menu – or the hidden menu – takes care of this by minimizing the navigation menu to the hamburger icon.

By minimizing the navigation to the hamburger menu, you can actually increase conversions, especially on sign-up pages. With a minimized navigation, there are fewer distractions for users to click away from a page. At the same time, the navigation menu is still within their reach once they have completed the form. For more statistics, check out the UX Movement study titled “How Hamburger Menus Can Increase Your Conversion Rate”

Search Boxes:

If your website is content-heavy, then a search box should definitely be a part of your website design. Like with most design elements, the purpose of search element should be conveyed clearly.

Today, most websites indicate the search field with a simple “magnifying glass” icon in the corner like the Comedy Central Website does. Clicking on the icon opens a modal search function that takes over the entire screen. On the other hand, some websites like HubSpot have an inline search form slide out when the icon is clicked. That is not to say that the classic search box in the corner is out: Wikipedia still uses it quite successfully.

404 Pages:

An oft-overlooked design element, 404 pages can be conversion killers if not implemented properly: when hit with a default 404 page, customers are left with no choice other than to leave your website (and possibly never return), and you lose a valuable opportunity for conversion. However, with custom 404 pages, you can make the user stay on your website by engaging them through the page: either by presenting them with relevant information on how to find what they’re looking for like HubSpot does with theirs or using humor to convey your apology like Airbnb and GitHub do.

Your 404 page should have the same branding and design as the rest of your website, to give users the impression that they’re still within the bounds of your own website. See how Lego’s 404 page (https://www.lego.com/404) uses their brand identity to convey the message.

Since a website is a business’ primary marketing tool, its design should be oriented towards providing prospective customers with a positive first impression of its values and its brand identity. Therefore, every single element in your website’s design needs to be given its due consideration: a single misstep in an element’s design can impact your conversions adversely.

3 Major Website Holdups to Improve

It’s no secret that the most important aspect of your site and its success is the quality of the content within the pages that contain it. But, with all of the focus fixated on the content creation, there are relevant technical facets that are seriously lacking in receiving the attention that they rightfully deserve. What good is filling your site with valuable content if you are setting your site up in such a way that your viewership will rarely see it?

Quality Content on Your Main Site

With sites like Wix and SquareSpace revolutionizing the market for website development, it means that there are a lot of new “developers” out there who are able to build sites that look better than they function. It seems that one of the biggest factors holding many sites back is the lack of strong content on the main site.

Without content in the directory of your website, Google and the other guys simply won’t acknowledge it. Any links that are found on subdomains will not be connected back to the main site in the same manner as it would if it was found in the main page directory.

Utilizing Internal Links

Possibly the most important way to tweak your site so that search engines have a chance to find it, would be learning how to take advantage of internal links. Internal links, or lack thereof, are one of the most common website holdups that site owners run into.

Filling your content with internal links allows for you manipulate the flow of traffic and move equity between the sections of your site. Not only that, but it will allow for search engines to spider your content more efficiently.

Maximizing Your Crawl Efficiency

This website holdup and how much of a bearing it has on you may depend on the size of your site. For example, the more pages that you have, the lesser your crawl efficiency. But, for what reason? Well, Google basically will only crawl a select amount of pages on your site. Once that page limit is reached, Google will move on to the next and crawl your site again at a later date.

Broken links will also destroy your crawl efficiency and will therefore leave you in limbo as to the true efficiency of your site. What I mean by this is, if Google crawls your site and hits a broken link, your page could possible redirect and max out the number of pages Google will crawl on your site.

Why AI Won’t Replace Web Designers

Web design is a relatively new job. When websites first came into existence, there was no need for designers — sites were made up of pages containing just text. As Internet speeds began to increase, it was possible to make pages more complex, first by adding images, then videos and other rich content.

Read: 3 Decades of Evolution of Web Design

Google also contributed to the change — if site owners want their content to be seen, they need to optimize it.

Web designers now have to possess a wide range of skills, from coding to SEO, but the profession remains a creative pursuit. Designers are creating sites for users as well as search engines. It is the unique ideas that allow pages to stand out and our grab attention.

The End of Web Design as a Career?

Are days numbered for web designers? There is a fear that many more professions will disappear over the next decade or so due to artificial intelligence (AI).

It is true that AI has already taken the place of a web designer at some small businesses. A number of online services now exist to allow anyone to create a website. These work by asking users questions about their businesses and utilizing an algorithm to create layout, design, and even basic content. The result: a professional-looking website.

Read: Decision Time: Web Designer vs. Website Builder

The key here is professional-looking. Whereas many small businesses are opting for AI-generated websites to save money, it is negligible how much they are saving in reality.

For instance, many services limit how much a user can edit a site. Customizations are often restricted to a few features, such as color and minor aspects of layout. Plus, even when services do allow users to change code, the final result still lacks originality and inspiration — it is missing a human touch. When you need to add the need for frequent updates and fresh content to keep both users and search engines happy, you’re back to square one: you need a web designer and other creatives.

How AI Will Benefit Web Designers

Far from being problematic for web designers, AI could actually enrich capabilities. By relying on AI for mundane tasks, designers can focus their efforts on creative activities. A design requires careful thought and planning, but at least some parts of implementation can already be handled by AI. In fact, as AI continues to improve, time spent building a site may be reduced from months to mere minutes.

Furthermore, although AI has no understanding of art, it can generate the beginnings of an idea that a designer can use as inspiration. When such ideas are based around a large amount of data, AI can provide important insights that help the site become more successful.

The Takeaway

Whereas AI may result in a few more sites being created without a web designer, this should not be a source of worry for creatives. Large and medium companies, as well as many small businesses, understand the value of human input and will continue to seek the services of a web designer for their sites. AI, far from replacing web designers, will allow designers to do their jobs better.

Are Homepage Sliders a Bad Idea?

Times have changed quickly. When we go online and search for something, no matter what it is, there are a host of different websites offering the same thing. Price will always be a determining factor with consumers, but the second most important item is website design and ease of use. Cumbersome user interface, pages that do not load, or poor organization will frustrate visitors and send them elsewhere.

Oftentimes the discerning point between businesses is the website’s conversion rates and how successful the design and layout is at capturing customer information. One of the bigger trends in website design has been the addition of homepage sliders.

Pros and Cons

Advantages of Home Page Sliders

– Can show multiple images or angles on same page
– Adds dynamism to pages to make them more eye-catching
– Helps consumers visualize services such as photography, web-design, etc.
– Keeps visitors on one page so they do not get lost in a series of links.

Disadvantages of Home Page Sliders

– Can have issues with mobile compatibility
– May increase page loading time
– Automatic sliders may move too fast or slow depending on visitor
– No high correlation between use of sliders and consumers taking desired action

Looking at this list of pros and cons may leave you more confused than before. But don’t worry because it is really simple. If your sliders contribute to an overall more positive experience on your website, then use them! However, if they do not, then obviously keep them far, far away! Here are some examples of good use and bad use of sliders.

Homepage Sliders Examples

Good Design Examples

The Converse Website

The website is clean and crisp. Everything loads quickly and each slider seamlessly transitions to showcase another one of their products.

The Tea Round App

Another great example. In this case, the slider works to demonstrate the different steps of how to use the app all while keeping the visitor on one page.

Slider Critiques

15 Juicy and Cute Mini Sliders

Basically any Top “X” style post that runs down a checklist type gallery. These are frustrating to click all the way through, load slowly and especially annoy people if they cannot choose the speed. Not only this, they show too many options particularly if you are trying to sell a service.

To Slide or Not to Slide

These days, many web experts advocate steering away from home page sliders. Instead, they argue for a more minimalist design featuring large titles and clear graphics. The growing consensus is that unless you are showing off a portfolio or something similar you should stay away from them. Nonetheless, if you feel they are truly necessary, follow these tips:

– Limit to between 3-4 slides; don’t overwhelm your visitors
– Have one main message and keep it focused
– Make sure the user controls the speed
– Each slide should have similar content

And if you want some more great ideas on how to build a great website, then click here.

Project Questions a Web Designer Should Ask You

Creating a website can be nerve wracking. You know how important your web presence is to attract customers and convert sales but with so many theories out there about what is “the best process” can become confusing and downright intimidating. Choosing the right web designer is a critical first step. Not all are created equally.

A Great Web Designer Creates a Site About You and Your Business

When searching for the right web design for your business, take time to interview several firms to see who is the best fit for your needs. Your site needs to represent you, your business, and your products. A quality web designer knows this and will take the time to find out who you are and what you need before getting started. Project questions should not be only about visual appeal. A great designer finds out more by asking the following:

Who is Your Ideal Customer?

It is nice if you like the way your site looks, find it funny, or appreciate the dramatic images, but to be honest, your opinion is not what this is about. It is about the customer’s immediate first impression. Studies show that you have less than a second to make an impression when a new set of eyes lands on your page. In order to connect with viewers your web designer needs to know your audience. Many businesses create a buyer persona, profile, or customer avatar, to represent their ideal customer. This is your primary target and your site needs to be pointed directly at them.

Can You Describe Your Brand?

It is not enough to name your business, find a logo, and say you have a brand. Brands and brand identity is about so much more. Every business has a story. A rich history of growth, failure, and triumph. Properly branded products connect with consumers on an emotional level and become ingrained in a customer’s way of life. You sell a lifestyle. You are a trusted solution to a scary problem. You can be trusted. Your brand conveys all of this and more. Your website needs to match your brand and your designer needs to understand who you are. Otherwise, you are destined for generic-ville, and no one wants to live there.

What is Your Current SEO Strategy and is it Effective?

A brilliant website design with no SEO is like a painting masterpiece hidden in an attic. It is beautiful but no one can see it. Websites need to be seen to work. Your web designer should understand your SEO strategy and the web design should complement and reinforce your presence. Or, take you in a new direction with a focused and researched approach. The best SEO is fully integrated into your site, with every element working to gain you exposure and make your customers find you when they have a problem you can solve.

Although there are many creative designers available who can occasionally produce stunning visual designs on the internet, few are capable of combining this talent with tested marketing concepts to create a website that engages and converts visitors. Those who can integrate these two skills are worth their weight in gold. The next time you need a web designer, make sure they are asking the right questions. See if they want to know more about you and your business, understand your customers, and help you sell. If not, find someone who does.

Zen Den Web Design operates at the intersection of creativity and business. We help solve complex problems through strategy, creative thinking and smart design. Contact us today to establish your web identity with a website from our award-winning design team.